How Do I Make A Return?
We Understand You May Have Changed Your Mind. That Is Why You Will Have 30 Days From The Purchase Date To Fulfill Free Returns By Mail For All Online Orders.
Good News! Online Orders Can Be Returned Via Mail Or In Store As Long As The Order Abides By The Return Policy Conditions That Can Be Found Below.
Please Note: In-Store Purchases Cannot Be Returned By Mail And Exchanges Must Be Done At Store Level.
What Is A Pre-Paid Return Label?
The Pre-Paid Return Label Is The Electronic Document You Will Need To Print To Return Your Item(S) Within The 30 Day Period. The Instructions To Finding Your Electronic Pre-Paid Return Label Can Be Found Below. The Prepaid Label Will Be Auto-Filled Based On Your Profile And Order Information.
Loss of Item Liability
Please be advised that we hold no liability for any lost-in-mail scenarios where normal postage is chosen. Registered/Courier mail is always strongly recommended to avoid complications.
The Company shall not be held responsible to any penalty charges incurred by the Courier companies or Singapore Post, and we are not liable for
any consequences caused by the delay due to incorrect or incomplete address or information provided by the Customer that resulted in the
delivery failure. Re-delivery fees and penalty charges (if any) shall be solely born by the Customer.
For return, please ensure that the product is sent back to us via traceable mode as we will not be responsible for any lost mail too.